Based on the webinar conducted by Zendesk, Sponsored by Target Integration This webinar highlights the Customer Experience Trends based on Zendesk’s research from over 97000 Zendesk customers across 21 countries. The data shed light on many
The E-commerce business has flourished recently and with no doubt, it is going to grow in the coming years. With hands-on experience, more and more businesses are recognizing the importance of implementing better customer service processes
The tech world is increasingly changing, and the pandemic has pushed brands into creating an ever-evolving environment and improving customer experience. Similarly, the retail market is going through extraordinary progress and is and with the current
Sales have traditionally been a soft skills-driven field. Data analytics and management are key players too, but the sales of your company essentially depend on the efficiency of your sales representatives. How can sales
Target Integration organized a webinar on 4th November wherein Rohit Thakral, CEO & Founder of Target Integration, and KT Prasad, MD & RVP Sales, India & SAARC, Zendesk, delved into a conversation on ‘Customer
“It’s not about ideas. It’s about making ideas happen.”– Scott Belsky, co-founder of Behance 10 online businesses you can start today! A true entrepreneur is not one who has the capital to initiate
An introduction to Business Automation “What gets measured, gets managed.” – Peter Drucker Process excellence & workflow automation are vital for any organisation. Therefore, learn here in this blog how to do business automation
Customers out there are looking to slip into a connection with the business market as simple as it can be. They want a rapport where they are allowed to express themselves and get the
Zendesk Guide is more than just a collection of articles. It’s a smart knowledge base that helps you capture and leverage your team’s know-how. It works natively with Zendesk Support to deliver better self-service for customers and
Zendesk chat is of the view that a chat is worth a thousand emails. You can add chat to your website or connect your messaging channels and start talking to customers within minutes. Chats and
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