About Us

Introduction

Who We Are

Desk Integration is a team of certified Zendesk experts, implementation specialists, and customer experience strategists. We combine deep product knowledge with real-world industry insights to build support systems that truly work for your business — not the other way around.

At Desk Integration, we help businesses deliver unforgettable customer experiences through world-class support systems built on Zendesk. As an official Zendesk Partner, we specialize in transforming the way companies manage customer conversations, support operations, and service delivery.

Our mission is simple: To empower businesses with intelligent, scalable, and fully optimized customer support solutions that drive satisfaction, loyalty, and growth.

What We Do

We help you unlock the full potential of Zendesk with end-to-end services:

Zendesk Implementation & Setup

Smooth onboarding, custom configuration, and a ready-to-use support system designed for fast adoption.

Workflow & Automation Design

Automate repetitive tasks, reduce response time, and boost agent productivity.

Integration with Your Existing Tools

CRM, ERP, WhatsApp, social platforms — we connect Zendesk with the tools you already use.

Customization & Optimization

Custom ticket fields, triggers, macros, dashboards, and reporting tailored to your business needs.

Team Training & Support

We don’t leave you after setup. We train your team and provide ongoing support for continuous improvement.

Choosing us is a good decision for your business

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